📢 Unscheduled Outage, Monthly Patching Closeout Delayed
BioSense Platform Outage and Maintenance:
During patching, one of the database servers failed to restart properly in the production environment. Our systems engineers are working to resolve this issue. ESSENCE is currently available but is not returning data.
As part of the ongoing maintenance to resolve the outage, the Access & Management Center (AMC), ESSENCE, and Dataflow will be unavailable over the weekend, starting Friday, December 22, 2023, at 8:00 pm et. We estimate having this issue resolved by Tuesday, December 26.
Once the database is back online, we will send the expected Monthly Patching closeout announcement. We apologize for any inconvenience this outage has caused.
Effect on Services:
- Data Quality Dashboard
- ESSENCE data processing
- ESSENCE Web application
- Posit Workbench (formerly RStudio Workbench)
- SAS Studio
- Dataflow