Virtual critical feedback
How can you update your approach to giving feedback in a WFH world? Here are some key steps to keep in mind:
* Start by asking questions. You need to understand your employee’s perception of their performance before expressing yours.
* Show specific appreciation before laying out criticism. They’ll be more likely to be receptive to your feedback if they trust that you value them.
* State your positive intentions. Something as simple as “I’m in your corner” can go a long way.
* Clarify and contrast. “I’m saying X, I’m not saying Y.”
* Ask your employee to state their key takeaways from the conversation.
* Start by asking questions. You need to understand your employee’s perception of their performance before expressing yours.
* Show specific appreciation before laying out criticism. They’ll be more likely to be receptive to your feedback if they trust that you value them.
* State your positive intentions. Something as simple as “I’m in your corner” can go a long way.
* Clarify and contrast. “I’m saying X, I’m not saying Y.”
* Ask your employee to state their key takeaways from the conversation.