CSTE National ELR Workgroup

Welcome to the CSTE National ELR Workgroup Basecamp! We hope you will utilize the space to share resources with colleagues, start discussion threads, and identify topics for the workgroup to tackle on future calls. All workgroup members will have the opportunity to join. Please note that you may edit your notification preferences to suit your needs (and your email inbox). If you are not already on the ELR distribution list and would like to receive call communications, please enroll using this subscription form (copy and paste in browser): https://app.smartsheet.com/b/form/5a91a4579952496682084796b82112e6

Complication of SFTP connection on the Cloud

In Arizona we have moved all our ELR infrastructure to the Amazon Web Services (AWS) Cloud. This includes our SFTP server that we receive most of our ELR data through. Recently we lost connection to one of our major ELR partners because AWS, as a standard practice changes the IP address ranges that the server is located on every so often. This specific ELR vendor, due to their own security rules, exclusively uses IP address ranges to connect to our SFTP server, so we expect to run into this issue again. We did get the connection established again, but it took a good amount of time for them to go through their networking team to get the connection re-established. 

Has anyone else experienced this sort of issue? Do you have any ideas on a workaround?