Be Prepared to Answer Pay Equity Questions
Sarah Auer, MPH, CHES® (she/her/hers)
Program Analyst II
[signature_931968460]<http://www.cste.org/>
Council of State and Territorial Epidemiologists
“Using the power of epidemiology to improve the public’s health”
Become a Member<https://www.cste.org/general/custom.asp?page=WhyJoin> • Facebook<https://www.facebook.com/CSTE.org> • Twitter<https://twitter.com/CSTEnews> • Instagram<https://www.instagram.com/cstenews/>
2635 Century Parkway NE, Suite 700, Atlanta, GA 30345
Tel: 770.458.3811 | Fax: 770.458.8516 | www.cste.org<http://www.cste.org/>
We are hiring! Please visit our Career Center<https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e81ae9c7-e644-4610-b6d3-397907be3551&ccId=19000101_000001&lang=en_US> to apply.
From: Jessica Arrazola <jarrazola@cste.org>
Sent: Wednesday, December 7, 2022 4:38 AM
To: Sarah Auer <sauer@cste.org>
Subject: FW: The Management Tip of the Day
________________________________
From: Harvard Business Review <noreply@a.email.hbr.org<mailto:noreply@a.email.hbr.org>>
Sent: Wednesday, December 7, 2022 4:38:18 AM (UTC-05:00) Eastern Time (US & Canada)
To: Jessica Arrazola <jarrazola@cste.org<mailto:jarrazola@cste.org>>
Subject: The Management Tip of the Day
Be Prepared to Answer Pay Equity Questions. As a manager, you need to be well equipped to have conversations with your employees about pay equity. Here are a few common (and difficult) questions your employees might have about their compensation—and some suggested responses.
* “How is my pay determined?” To answer this question, you might say: There is a salary range for this position that is determined by factors such as skills, level of experience required, title, and location (if applicable). Your pay is based on the position you’ve been hired for and the education and experience you bring to the table.
* “Why don’t I make as much money as my peers?” To address this concern, you might respond: Direct comparisons regarding pay aren’t always accurate, as people are hired with diverse levels of skill and education and perform at different levels. If you’d like, we can discuss ways you can increase your earning potential.
* “What is a ‘salary range,’ and how does the company decide where my pay falls on the spectrum?” Try saying: A salary range is the span between the minimum and maximum base salary an organization is willing to pay for a specific job. Where your pay fits in the range is determined by various factors, including supply and demand, your experience and education, location, budget, and in-demand skill sets.
[Management Tip of the Day]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdab&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=4AdRvYDcZ6TuWKNk2JkGWxBT6owUNelBKZt4sJ-3reg>
Today’s Tip
Be Prepared to Answer Pay Equity Questions
As a manager, you need to be well equipped to have conversations with your employees about pay equity. Here are a few common (and difficult) questions your employees might have about their compensation—and some suggested responses.
* “How is my pay determined?” To answer this question, you might say: There is a salary range for this position that is determined by factors such as skills, level of experience required, title, and location (if applicable). Your pay is based on the position you’ve been hired for and the education and experience you bring to the table.
* “Why don’t I make as much money as my peers?” To address this concern, you might respond: Direct comparisons regarding pay aren’t always accurate, as people are hired with diverse levels of skill and education and perform at different levels. If you’d like, we can discuss ways you can increase your earning potential.
* “What is a ‘salary range,’ and how does the company decide where my pay falls on the spectrum?” Try saying: A salary range is the span between the minimum and maximum base salary an organization is willing to pay for a specific job. Where your pay fits in the range is determined by various factors, including supply and demand, your experience and education, location, budget, and in-demand skill sets.
This tip is adapted from “Managers, Are You Prepared to Answer Questions About Pay Equity?<https://hbr.org/2022/11/managers-are-you-prepared-to-answer-questions-about-pay-equity?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge,”> by Roberta Matuson
ADVERTISEMENT
[https://sli.hbr.org/imp?s=720421&li=%7bLIST_ID%7d&e=jarrazola@cste.org&p=DM234670]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdac&e=cDE9amFycmF6b2xhQGNzdGUub3JnJnAyPURNMjM0Njcw&s=IB8UHbIxV4KGQDJPZIwP3aVECr2Bptk1SDK1AgbIThA>
[https://sli.hbr.org/imp?s=720422&li=%7bLIST_ID%7d&e=jarrazola@cste.org&p=DM234670]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdad&e=cDE9amFycmF6b2xhQGNzdGUub3JnJnAyPURNMjM0Njcw&s=BSA2qGOcT0PxbJjhDy940L7P2onGiPvzHrrLMCM3abY>
[https://sli.hbr.org/imp?s=720424&li=%7bLIST_ID%7d&e=jarrazola@cste.org&p=DM234670]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdae&e=cDE9amFycmF6b2xhQGNzdGUub3JnJnAyPURNMjM0Njcw&s=UCJ7THfrLBgrEBvWnrpwxgoYRqkhZYMAr4lZEOUIUco>
[https://hbr.org/resources/images/marketing/email/NewsletterPromo_ReadingLists_Sept2020.png]<https://hbr.org/reading-lists?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
Reading recommendations from HBR editors <https://hbr.org/reading-lists?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
Subscribers have access to curated HBR reading lists—all the content we think you should read next.
Browse HBR Reading Lists <https://hbr.org/reading-lists?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
[https://hbr.org/resources/images/article_assets/2022/10/Nov22_15_1171128543_1207544003-2048x1152.jpg]<https://hbr.org/2022/11/using-simulations-to-upskill-employees?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
Article
Using Simulations to Upskill Employees <https://hbr.org/2022/11/using-simulations-to-upskill-employees?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
by Frank V. Cespedes, Trond Aas, Alex Hunt, and Huw Newton-Hill
These immersive, true-to-life scenarios help people practice skills in situations that replicate job conditions.
Read now <https://hbr.org/2022/11/using-simulations-to-upskill-employees?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
[https://hbr.org/resources/images/marketing/email/10421/10421_500.png]<https://store.hbr.org/product/hbr-guide-to-making-better-decisions-ebook-tools/10421?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&sku=10421E-KND-ENG>
Ebook + Tools
HBR Guide to Making Better Decisions Ebook + Tools <https://store.hbr.org/product/hbr-guide-to-making-better-decisions-ebook-tools/10421?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&sku=10421E-KND-ENG>
by Harvard Business Review
$59.95
Learn more <https://store.hbr.org/product/hbr-guide-to-making-better-decisions-ebook-tools/10421?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&sku=10421E-KND-ENG>
[triangle icon]<https://store.hbr.org/product/hbr-guide-to-making-better-decisions-ebook-tools/10421?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle>
Don’t forget you’re entitled to 20% off your first purchase*
*Use promo code HBRORGREG4.
View details here.<https://hbr.org/registration-details>
[twitter]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdaf>
[facebook]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb0>
[instagram]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb1>
View in browser <https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb2&e=cDE9QFkzNGYyNDlaOHBuRk9pQkVQcHlJS1FZZ2VLcGcwRmdVcnpGcUpuSVhvZEVxdWMteUhqSVZzd3VpUi1aenIxa2RTWWhEV3NOSWNHZVFtSGdxb25pTXBNc0oxU2h4Y2RlSDI4MlVZNXRtREhUcm9rOEM&s=ESSCQbm17mOkBH7B2UeCeruifV1SL4qyuR1PzEdDIi0>
Contact us<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb3&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=0xOm-Rlig-zxS4aHBz1JV-3Khkqht1eb2fbnyOT92o4>
Privacy policy<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb4&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=U6_rIvBuvu2ttyVABwU5YISKovD1MaYVdeR7AEvXV0U>
Manage newsletter preferences<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb5&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=Enh6caXPtgbxyJbNf8cn89w8pch-l6lgIrazKzX-V3s>
Unsubscribe<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb6&e=cDE9JTQwdDZwN0w0VnlUT0dUQ2RxWmRCQ2ZHcHZPc2pEUGt1OXowNnhfeEFxa1hvVVR5UWxCQUkxUkNQWEZVSElsUnYtNGJkNklVWDVWdlNrQWxEc0NjcmtjS0pFaHhWcw&s=vTPK_acadm9LXBw2mYPRQ-hsFVcrn_pfiEVanTQW7W4>
To ensure email delivery, add noreply@a.email.hbr.org<mailto:noreply@a.email.hbr.org> to your address book, contacts, or safe sender list.
Copyright © 2022 Harvard Business School Publishing,
an affiliate of Harvard Business School. All rights reserved.
Harvard Business Publishing
20 Guest St, Suite 700
Brighton, MA 02135
Program Analyst II
[signature_931968460]<http://www.cste.org/>
Council of State and Territorial Epidemiologists
“Using the power of epidemiology to improve the public’s health”
Become a Member<https://www.cste.org/general/custom.asp?page=WhyJoin> • Facebook<https://www.facebook.com/CSTE.org> • Twitter<https://twitter.com/CSTEnews> • Instagram<https://www.instagram.com/cstenews/>
2635 Century Parkway NE, Suite 700, Atlanta, GA 30345
Tel: 770.458.3811 | Fax: 770.458.8516 | www.cste.org<http://www.cste.org/>
We are hiring! Please visit our Career Center<https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e81ae9c7-e644-4610-b6d3-397907be3551&ccId=19000101_000001&lang=en_US> to apply.
From: Jessica Arrazola <jarrazola@cste.org>
Sent: Wednesday, December 7, 2022 4:38 AM
To: Sarah Auer <sauer@cste.org>
Subject: FW: The Management Tip of the Day
________________________________
From: Harvard Business Review <noreply@a.email.hbr.org<mailto:noreply@a.email.hbr.org>>
Sent: Wednesday, December 7, 2022 4:38:18 AM (UTC-05:00) Eastern Time (US & Canada)
To: Jessica Arrazola <jarrazola@cste.org<mailto:jarrazola@cste.org>>
Subject: The Management Tip of the Day
Be Prepared to Answer Pay Equity Questions. As a manager, you need to be well equipped to have conversations with your employees about pay equity. Here are a few common (and difficult) questions your employees might have about their compensation—and some suggested responses.
* “How is my pay determined?” To answer this question, you might say: There is a salary range for this position that is determined by factors such as skills, level of experience required, title, and location (if applicable). Your pay is based on the position you’ve been hired for and the education and experience you bring to the table.
* “Why don’t I make as much money as my peers?” To address this concern, you might respond: Direct comparisons regarding pay aren’t always accurate, as people are hired with diverse levels of skill and education and perform at different levels. If you’d like, we can discuss ways you can increase your earning potential.
* “What is a ‘salary range,’ and how does the company decide where my pay falls on the spectrum?” Try saying: A salary range is the span between the minimum and maximum base salary an organization is willing to pay for a specific job. Where your pay fits in the range is determined by various factors, including supply and demand, your experience and education, location, budget, and in-demand skill sets.
[Management Tip of the Day]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdab&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=4AdRvYDcZ6TuWKNk2JkGWxBT6owUNelBKZt4sJ-3reg>
Today’s Tip
Be Prepared to Answer Pay Equity Questions
As a manager, you need to be well equipped to have conversations with your employees about pay equity. Here are a few common (and difficult) questions your employees might have about their compensation—and some suggested responses.
* “How is my pay determined?” To answer this question, you might say: There is a salary range for this position that is determined by factors such as skills, level of experience required, title, and location (if applicable). Your pay is based on the position you’ve been hired for and the education and experience you bring to the table.
* “Why don’t I make as much money as my peers?” To address this concern, you might respond: Direct comparisons regarding pay aren’t always accurate, as people are hired with diverse levels of skill and education and perform at different levels. If you’d like, we can discuss ways you can increase your earning potential.
* “What is a ‘salary range,’ and how does the company decide where my pay falls on the spectrum?” Try saying: A salary range is the span between the minimum and maximum base salary an organization is willing to pay for a specific job. Where your pay fits in the range is determined by various factors, including supply and demand, your experience and education, location, budget, and in-demand skill sets.
This tip is adapted from “Managers, Are You Prepared to Answer Questions About Pay Equity?<https://hbr.org/2022/11/managers-are-you-prepared-to-answer-questions-about-pay-equity?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge,”> by Roberta Matuson
ADVERTISEMENT
[https://sli.hbr.org/imp?s=720421&li=%7bLIST_ID%7d&e=jarrazola@cste.org&p=DM234670]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdac&e=cDE9amFycmF6b2xhQGNzdGUub3JnJnAyPURNMjM0Njcw&s=IB8UHbIxV4KGQDJPZIwP3aVECr2Bptk1SDK1AgbIThA>
[https://sli.hbr.org/imp?s=720422&li=%7bLIST_ID%7d&e=jarrazola@cste.org&p=DM234670]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdad&e=cDE9amFycmF6b2xhQGNzdGUub3JnJnAyPURNMjM0Njcw&s=BSA2qGOcT0PxbJjhDy940L7P2onGiPvzHrrLMCM3abY>
[https://sli.hbr.org/imp?s=720424&li=%7bLIST_ID%7d&e=jarrazola@cste.org&p=DM234670]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdae&e=cDE9amFycmF6b2xhQGNzdGUub3JnJnAyPURNMjM0Njcw&s=UCJ7THfrLBgrEBvWnrpwxgoYRqkhZYMAr4lZEOUIUco>
[https://hbr.org/resources/images/marketing/email/NewsletterPromo_ReadingLists_Sept2020.png]<https://hbr.org/reading-lists?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
Reading recommendations from HBR editors <https://hbr.org/reading-lists?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
Subscribers have access to curated HBR reading lists—all the content we think you should read next.
Browse HBR Reading Lists <https://hbr.org/reading-lists?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
[https://hbr.org/resources/images/article_assets/2022/10/Nov22_15_1171128543_1207544003-2048x1152.jpg]<https://hbr.org/2022/11/using-simulations-to-upskill-employees?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
Article
Using Simulations to Upskill Employees <https://hbr.org/2022/11/using-simulations-to-upskill-employees?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
by Frank V. Cespedes, Trond Aas, Alex Hunt, and Huw Newton-Hill
These immersive, true-to-life scenarios help people practice skills in situations that replicate job conditions.
Read now <https://hbr.org/2022/11/using-simulations-to-upskill-employees?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
[https://hbr.org/resources/images/marketing/email/10421/10421_500.png]<https://store.hbr.org/product/hbr-guide-to-making-better-decisions-ebook-tools/10421?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&sku=10421E-KND-ENG>
Ebook + Tools
HBR Guide to Making Better Decisions Ebook + Tools <https://store.hbr.org/product/hbr-guide-to-making-better-decisions-ebook-tools/10421?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&sku=10421E-KND-ENG>
by Harvard Business Review
$59.95
Learn more <https://store.hbr.org/product/hbr-guide-to-making-better-decisions-ebook-tools/10421?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&sku=10421E-KND-ENG>
[triangle icon]<https://store.hbr.org/product/hbr-guide-to-making-better-decisions-ebook-tools/10421?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle>
Don’t forget you’re entitled to 20% off your first purchase*
*Use promo code HBRORGREG4.
View details here.<https://hbr.org/registration-details>
[twitter]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdaf>
[facebook]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb0>
[instagram]<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb1>
View in browser <https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb2&e=cDE9QFkzNGYyNDlaOHBuRk9pQkVQcHlJS1FZZ2VLcGcwRmdVcnpGcUpuSVhvZEVxdWMteUhqSVZzd3VpUi1aenIxa2RTWWhEV3NOSWNHZVFtSGdxb25pTXBNc0oxU2h4Y2RlSDI4MlVZNXRtREhUcm9rOEM&s=ESSCQbm17mOkBH7B2UeCeruifV1SL4qyuR1PzEdDIi0>
Contact us<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb3&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=0xOm-Rlig-zxS4aHBz1JV-3Khkqht1eb2fbnyOT92o4>
Privacy policy<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb4&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=U6_rIvBuvu2ttyVABwU5YISKovD1MaYVdeR7AEvXV0U>
Manage newsletter preferences<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb5&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=Enh6caXPtgbxyJbNf8cn89w8pch-l6lgIrazKzX-V3s>
Unsubscribe<https://t.a.email.hbr.org/r/?id=hbce149a2,1780cda9,1780cdb6&e=cDE9JTQwdDZwN0w0VnlUT0dUQ2RxWmRCQ2ZHcHZPc2pEUGt1OXowNnhfeEFxa1hvVVR5UWxCQUkxUkNQWEZVSElsUnYtNGJkNklVWDVWdlNrQWxEc0NjcmtjS0pFaHhWcw&s=vTPK_acadm9LXBw2mYPRQ-hsFVcrn_pfiEVanTQW7W4>
To ensure email delivery, add noreply@a.email.hbr.org<mailto:noreply@a.email.hbr.org> to your address book, contacts, or safe sender list.
Copyright © 2022 Harvard Business School Publishing,
an affiliate of Harvard Business School. All rights reserved.
Harvard Business Publishing
20 Guest St, Suite 700
Brighton, MA 02135