How to Support an Employee Who is the Victim of a Hate Crime
Sarah Auer, MPH, CHES® (she/her/hers)
Program Analyst II
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From: Jessica Arrazola <jarrazola@cste.org>
Sent: Friday, November 11, 2022 4:42 AM
To: Sarah Auer <sauer@cste.org>
Subject: FW: The Management Tip of the Day
________________________________
From: Harvard Business Review <noreply@a.email.hbr.org<mailto:noreply@a.email.hbr.org>>
Sent: Friday, November 11, 2022 4:42:01 AM (UTC-05:00) Eastern Time (US & Canada)
To: Jessica Arrazola <jarrazola@cste.org<mailto:jarrazola@cste.org>>
Subject: The Management Tip of the Day
How to Support an Employee Who Is a Victim of a Hate Crime. Hate crimes are occurring at a disturbingly high rate in the U.S. What happens when one of your employees survives such a crime? Here are some ways to support them. First, if an employee discloses that they’ve experienced a hate crime, respond with compassion. Take the time to thank them for being courageous enough to share their story. It’s normal to feel discomfort. Avoid creating solutions for them. Your role is to listen and validate their story. Next, ask them directly how often they would like to check in about how their experience is impacting them at work, agreeing on a cadence that suits their needs. During these check-ins, you can outline available benefits, such as mental health resources, and how to access them. Be sure to offer flexible work arrangements around where and when they work, deadlines, and communication—but don’t assume they want less work or fewer responsibilities. Continue to check in over time and adjust these accommodations and arrangements as needed. Lastly, always remember to protect confidentiality. Don’t share any details with the wider team or organization unless your employee asks you to.
[Management Tip of the Day]<https://t.a.email.hbr.org/r/?id=hbaa3758d,172187e5,172187e7&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=tq6NCvokOKE4F87zrfOwWA_4aXPXB8p0A3_Xn0_QoZo>
Today’s Tip
How to Support an Employee Who Is a Victim of a Hate Crime
Hate crimes are occurring at a disturbingly high rate in the U.S. What happens when one of your employees survives such a crime? Here are some ways to support them. First, if an employee discloses that they’ve experienced a hate crime, respond with compassion. Take the time to thank them for being courageous enough to share their story. It’s normal to feel discomfort. Avoid creating solutions for them. Your role is to listen and validate their story. Next, ask them directly how often they would like to check in about how their experience is impacting them at work, agreeing on a cadence that suits their needs. During these check-ins, you can outline available benefits, such as mental health resources, and how to access them. Be sure to offer flexible work arrangements around where and when they work, deadlines, and communication—but don’t assume they want less work or fewer responsibilities. Continue to check in over time and adjust these accommodations and arrangements as needed. Lastly, always remember to protect confidentiality. Don’t share any details with the wider team or organization unless your employee asks you to.
This tip is adapted from “I Survived a Hate Crime. Here’s How My Company Supported Me.<https://hbr.org/2022/10/i-survived-a-hate-crime-heres-how-my-company-supported-me?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge,”> by Bhavik R. Shah
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From: Jessica Arrazola <jarrazola@cste.org>
Sent: Friday, November 11, 2022 4:42 AM
To: Sarah Auer <sauer@cste.org>
Subject: FW: The Management Tip of the Day
________________________________
From: Harvard Business Review <noreply@a.email.hbr.org<mailto:noreply@a.email.hbr.org>>
Sent: Friday, November 11, 2022 4:42:01 AM (UTC-05:00) Eastern Time (US & Canada)
To: Jessica Arrazola <jarrazola@cste.org<mailto:jarrazola@cste.org>>
Subject: The Management Tip of the Day
How to Support an Employee Who Is a Victim of a Hate Crime. Hate crimes are occurring at a disturbingly high rate in the U.S. What happens when one of your employees survives such a crime? Here are some ways to support them. First, if an employee discloses that they’ve experienced a hate crime, respond with compassion. Take the time to thank them for being courageous enough to share their story. It’s normal to feel discomfort. Avoid creating solutions for them. Your role is to listen and validate their story. Next, ask them directly how often they would like to check in about how their experience is impacting them at work, agreeing on a cadence that suits their needs. During these check-ins, you can outline available benefits, such as mental health resources, and how to access them. Be sure to offer flexible work arrangements around where and when they work, deadlines, and communication—but don’t assume they want less work or fewer responsibilities. Continue to check in over time and adjust these accommodations and arrangements as needed. Lastly, always remember to protect confidentiality. Don’t share any details with the wider team or organization unless your employee asks you to.
[Management Tip of the Day]<https://t.a.email.hbr.org/r/?id=hbaa3758d,172187e5,172187e7&e=cDE9P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5JnV0bV9jYW1wYWlnbj1tdG9kX2FjdHN1YnMmdXRtX2NvbnRlbnQ9c2lnbmlubnVkZ2U&s=tq6NCvokOKE4F87zrfOwWA_4aXPXB8p0A3_Xn0_QoZo>
Today’s Tip
How to Support an Employee Who Is a Victim of a Hate Crime
Hate crimes are occurring at a disturbingly high rate in the U.S. What happens when one of your employees survives such a crime? Here are some ways to support them. First, if an employee discloses that they’ve experienced a hate crime, respond with compassion. Take the time to thank them for being courageous enough to share their story. It’s normal to feel discomfort. Avoid creating solutions for them. Your role is to listen and validate their story. Next, ask them directly how often they would like to check in about how their experience is impacting them at work, agreeing on a cadence that suits their needs. During these check-ins, you can outline available benefits, such as mental health resources, and how to access them. Be sure to offer flexible work arrangements around where and when they work, deadlines, and communication—but don’t assume they want less work or fewer responsibilities. Continue to check in over time and adjust these accommodations and arrangements as needed. Lastly, always remember to protect confidentiality. Don’t share any details with the wider team or organization unless your employee asks you to.
This tip is adapted from “I Survived a Hate Crime. Here’s How My Company Supported Me.<https://hbr.org/2022/10/i-survived-a-hate-crime-heres-how-my-company-supported-me?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge,”> by Bhavik R. Shah
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[https://hbr.org/resources/images/article_assets/2022/11/Jan22_02_1182489805.jpg]<https://hbr.org/2022/11/the-emotional-labor-of-being-a-leader?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
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The Emotional Labor of Being a Leader <https://hbr.org/2022/11/the-emotional-labor-of-being-a-leader?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
by Dina Denham Smith and Alicia A. Grandey
Many organizations fail to adequately prepare leaders for—or support them in—this critical part of the job.
Read now <https://hbr.org/2022/11/the-emotional-labor-of-being-a-leader?utm_medium=email&utm_source=newsletter_daily&utm_campaign=mtod_actsubs&utm_content=signinnudge&utm_term=subben_buyeracq_subarticle&utm_content=signinnudge>
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